Terms and Conditions

Rescheduling Policy

We understand that unforeseen situations can arise that require you to reschedule your appointment. To do so, a 48-hour notice must be given and a new appointment scheduled according to our next availability. Only one appointment rescheduling is allowed.

Cancellation Policy

There is no refund for cancellations or no-shows. Additionally, there is no refund for samples that are not received within 10 days of booking your appointment.